White Glove Services

Experience superior white glove delivery service with Armstrong Scientific Transport, a distinguished delivery company. We specialize in moving delicate laboratory and medical equipment. Our team, skilled in handling valuable items, ensures seamless and precise service from pickup to installation

Premium Relocations with Our White Glove Delivery Service

Trust us with your precious items. Our specialized movers deliver with exceptional care and precision. You can expect:

• Careful Handling: We oversee every aspect of the move, including debris removal and supply chain management.
• Custom Packaging: By utilizing top-quality packing materials, blanket wrap, and specialized equipment, our delivery teams ensure safe transportation.
• Streamlined Setup: We assist with inside delivery and setting up your equipment, such as unpacking and debris removal post-setup.
• Personalized Support: Dedicated customer service is available at every step.
• Flexible Solutions: Our service, such as specialized packaging materials and techniques, caters to varied moving needs.

What is White Glove Moving Service?

This service is essential for shipping high-value items. Unlike standard delivery or relocation services, our white glove service delivery experts go the extra mile. We offer services such as comprehensive packaging and unpackaging. It’s the ideal choice for high-value, large, heavy, or fragile items that need the highest level of care and expertise.

With our relocation services, you can expect:

• Inspections & Consultation: Before the move, our professionals conduct detailed planning to comprehend your unique demands.
• Specialized Packaging: We use premium packaging materials for maximum protection.
• Expert Handling and Transportation: Our final mile delivery teams manage the move with special attention.
• Continuous Support: Expect dedicated customer support throughout the process. We will meet high customer expectations.

Vast Logistics Network and Capabilities

Our advanced logistics network lets us meet and surpass global customer needs, placing us at the forefront of white glove moving companies. We offer white glove freight services across North America and worldwide. We also focus on precision, care, and efficiency in every delivery, ensuring professionalism for items from scientific equipment to artifacts. Our system guarantees a smooth, secure, and prompt delivery, customized for each client’s specific needs.

As white glove international movers, we also specialize in cross-border relocations with unparalleled attention to detail. Our white glove freight delivery is known for its meticulous handling, ensuring that every item arrives in pristine condition. This commitment to excellence defines our service, making us the go-to choice for those seeking the highest standard in moving and freight delivery.

Supporting the IQ, OQ, PQ Process

We can also support the critical stages of Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ). Our skilled team collaborates with manufacturers and technicians, ensuring a smooth process. We also provide vital assistance in lifting, positioning, and installing lab and medical equipment. This meticulous approach ensures that every installation adheres to IQ OQ PQ standards, maintaining the highest levels of quality and operational excellence. Our service is a cornerstone for successful, compliant equipment setup in critical environments.

The Armstrong Advantage

Choosing our suite of services means your most valuable items and cargo receives a premium customer experience. Our white glove moving service provides a lot of advantages over traditional moving or delivery options:

• Damage Prevention: We take additional precautions to prevent damage
• Peace of Mind: Allow our delivery teams to handle the details, freeing you to focus on essential business tasks. We strive for a smooth moving experience.
• Better Communication: White glove movers come with white glove customer service. We provide regular updates and real-time tracking throughout the customer journey. Our team will show up in uniform and will be courteous when they meet customers.

Our shipping services are perfect for moving sensitive equipment, high-value items, and large machinery. We can move HVAC units, biosafety cabinets, or store fixtures. We offer tailored solutions for each unique requirement.

Exceptional Customer Service

Choosing Armstrong Scientific means choosing exceptional customer service. We stand out by making each delivery a personal experience, treating your items with the utmost respect and precision. Our team is dedicated to going the extra mile, carefully planning and executing each move, and providing specialized handling and setup. We pay close attention to every detail, ensuring we move high-value equipment correctly.

The commitment to exceptional customer service extends through every layer of our team. Our drivers and crew members are trained to handle each delivery with care and professionalism. Furthermore. operations staff work diligently behind the scenes, coordinating and overseeing each step of the delivery process. Sales and move coordinators are also dedicated to understanding and meeting the unique needs of each client, providing tailored solutions and support. Together, these efforts embody our dedication to surpassing customer expectations at every turn.

Case Study: Bio-Safety Cabinets Soft Install

Our expertise in white glove shipping services shines when we deliver and install biosafety cabinets (BSCs) globally. The journey begins with the arrival of the BSC, securely placed on a skid. Our team meticulously transfers it to a material lift, navigating through the laboratory to its final destination. We then carefully adjust the BSC to the correct height, assemble the stand, and secure the BSC on top, ensuring it is perfectly bolted into place.

After the install, the engineer will calibrate the BSC so that it is ready for use. This detailed process highlights our commitment to precision, safety, and efficiency in handling sensitive equipment. Furthermore, we perform these BSC installations worldwide. Our methodical approach ensures every BSC install meets the highest standards, reflecting our global leadership in laboratory equipment installation.

Custom Solutions for Unique Challenges

At Armstrong, we’re proud to tackle unique moving challenges with smart and creative solutions. Our team has the skills to think outside the box, designing custom plans for every tricky situation. Whether it’s building special ramps, using cranes for heavy lifting, or even carefully removing walls to make space, we’re ready to handle it all. Our goal is to make sure your items reach their destination safely, no matter what special care they need.

A great example of our problem-solving in action happened during a move from a lab in Montreal. We faced a big challenge: a large crate that couldn’t fit down the lab’s accessibility ramp. Instead of seeing this as a setback, we saw it as an opportunity to innovate. Our service team quickly designed and built a custom ramp just for this job. Thanks to our quick thinking and skilled craftsmanship, we got the crate down the stairs without a hitch. This is also just one of the many ways we adapt to meet our clients’ needs, ensuring a smooth and safe move every time.

Understanding Your Insurance Options with Armstrong Scientific

We understand the importance of peace of mind when it comes to moving your valuable items. That’s why we offer comprehensive insurance options and robust liability coverage, designed to protect your belongings every step of the way. Our policies are tailored to cover a wide range of items, ensuring that in the rare event something does go awry, your valuables are fully protected.

1. Basic Cargo Insurance: This is our standard coverage. It pays up to $0.30 for every pound of your lab equipment if something happens to it while we’re moving it. It’s a simple way to add some protection, detailed in the terms and conditions on our Bill of Lading.
2. Total Loss Coverage: This insurance is for those who worry about their whole shipment getting lost. It doesn’t cover damage to individual pieces or problems that happen because something wasn’t working right to begin with. It’s best for when you’re most concerned about losing everything all at once.
3. All-Risk Coverage: This is our most complete insurance option. It protects against many types of problems, except for the few we list as not covered. It’s the top choice for those who want peace of mind for their entire move. Remember, if you’re moving something that could break down on its own (like electronics or machinery), you’ll need a special check-up and paperwork to prove it’s in good working order before we move it. This way, if something goes wrong, you’re covered.

FAQ: White Glove Delivery vs. Regular Delivery

What is White Glove Relocation? A premium service for high-value items. It includes comprehensive packaging, setup, and unpackaging. This services offer is ideal for delicate laboratory and medical equipment, ensuring seamless and precise handling from pickup to installation.

How Does White Glove Delivery Differ from Regular Delivery? Unlike regular delivery, white glove delivery includes meticulous care, customized packaging, and streamlined setup. It focuses on handling high-value, large, heavy, or bulky items that need extra care and expertise.

What Services Are Included in this Premium Delivery? We offer white glove delivery, which includes many services such as debris removal, supply chain management, customized packaging, inside delivery, equipment setup, unpacking, debris removal post-setup, and lastly personalized customer support. We even offer disassembly and assembly installation. This ensures maximum protection and seamless transition of your items

What Are the Benefits of Choosing White Glove Delivery Over Regular Delivery? There are several benefits over regular delivery, such as damage prevention, peace of mind by handling all details, enhanced communication with regular updates and real-time tracking, and tailored solutions for specific needs.

If you have high value items that you need delivered, please contact us. Experience the Armstrong Scientific difference with our premium white glove delivery service.

Case Study

Our client, a medical center, needed to move delicate medical equipment, including MRI machines and lab instruments, to a new wing without any downtime or damage

We provided comprehensive white glove delivery service. white glove deliver service. We began with a detailed site assessment to plan the move and identify potential challenges. We packed each piece of equipment using custom crates with anti-static materials and shock-absorbing padding. Our trained movers used specialized equipment to handle the transport, coordinating with clinic management to perform the move during off-peak hours. At the new facility, our team unpacked, set up, and tested all equipment to ensure it was fully operational.

Outcome: The move was completed flawlessly, with no equipment damage or operational downtime. The new wing was fully functional immediately, and the hospital staff praised the meticulous care and precision of Armstrong Scientific Transport.

Conclusion: This successful project demonstrates our expertise in handling sensitive medical equipment with the highest level of care. Our white glove delivery service guarantees seamless and secure relocations, protecting the integrity of vital tools.

Commitment to Excellence: At Armstrong Scientific Transport, customer satisfaction is our top priority. Our full-service approach, coupled with unparalleled care and attention, ensures every project is a success. Trust us to handle your most delicate and important equipment with the utmost professionalism and dedication.

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